Genisys Rewards Debit Mastercard

Debit cards are a flexible alternative to credit cards that withdraw the funds directly from your checking account instead of offering a line of credit. While many merchant transactions refer to these purchases as “credit”, the amount of the transaction is taken directly from your checking account instead. You can also use debit cards as ATM cards to get cash back at any Genisys ATM, or to get cash back at a point of sale when making a purchase!

Getting a Genisys debit card is easy - all you have to do is become a member! Each Genisys member who opens a checking account or rewards checking account with us is issued our Rewards Debit Mastercard to help you pay for everyday purchases, as well as helping you build up rewards points!

Your debit card should arrive in the mail in approximately 7 - 10 business days, and you can rush ship your card for a nominal fee. Many Genisys branch locations also offer instant issue debit cards to take yours home immediately! When waiting for your debit card in the mail, keep an eye out for a separate piece of mail containing your PIN so you can start using your card right away when you get it!

When your Debit Mastercard shows up in the mail, just call 1-800-466-0040 to get it activated and ready to use!

If your debit card is lost or stolen, you should contact Genisys as soon as possible via phone at 248-322-9800 ext. 5, email, online chat, or by visiting a Genisys location. Any cards reported as lost or stolen are immediately closed to prevent unauthorized transactions, and a new card will be issued to you as soon as possible. Some Genisys branches also offer instant issue debit cards to get your card the same day!

If your card has become breached through no fault of your own or Genisys’, all Genisys cards associated with that data breach are reviewed and subjected to further security measures, including reissued cards, restricting certain purchases, and adding fraud detection rules. For more information, visit our Fraud Protection page.

To check the balance of your debit card or checking account, you just have to log into Genisys Online or Mobile Banking, or visit an ATM

While debit cards are as good as cash at most businesses, if you need to get cash back from your debit card, you simply need to visit a Genisys ATM location. Certain stores will also allow cash withdrawals when you make a purchase as well, but this will vary from store-to-store.

Genisys Debit Mastercards have a daily spending limit, as well as a daily ATM withdrawal limit. Contact us at 800-521-8440, X5 or visit a branch location to learn more about our specific card limits.