Member Services
Call us at 248-322-9800
or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)
For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App
Lost or Stolen Cards?
If your Debit Mastercard® or Credit Card is lost or stolen, please contact Genisys immediately.
Contact Center: 248-322-9800 ext. 5
After Hours: 888-241-2510 in the U.S.
1-909-941-1398 outside the U.S.
Learn more about Lost or Stolen Cards
Shared Branch