Member Services
Call us at 248-322-9800
or toll-free at 800-521-8440, ext. 5
Monday - Friday 9:00 am to 6:00 pm (EST)
For account specific questions, please login and contact us using the Messages link in Online or Mobile Banking.
Online Banking | Mobile App
Lost or Stolen Cards?
If your Debit Mastercard® or Credit Card is lost or stolen, please contact Genisys immediately.
Member Service: 248-322-9800 ext. 5
After Hours: 888-241-2510 in the U.S.
1-909-941-1398 outside the U.S.
Learn more about Lost or Stolen Cards
Please do not provide private information and account numbers in your messages unless you are using one of the secure message options.
