If downloading the Genisys Mobile App wasn’t the first thing you did after opening an account, we’ll wait a minute while you download. :) After registering and logging in, you’ll see your accounts and the obvious features that any mobile banking app should have; transfer money, bill pay, mobile deposit, etc.
As you navigate through the app you’ll see “hamburger” icons.
These menus expand for additional options in sections for customization settings. The main menu on the left side of the app, shows all of the features and options available to you in our app. What we want to cover today are some of the features that you may not realize are available, but will help keep you on top of your account spending, payments and security.
Do you want an alert, when your card is used? Do you want the ability to turn your card OFF if it is lost or stolen? Do you want to set monthly spending limits to help control your budget? Then Card Controls is your new BFF. This is a separate app that you will download and is used in conjunction with your Genisys Mobile App. Again, we’ll allow you a moment to download it now.
Once you are set up, you can add any debit and credit card that is associated with your account, including your joint owner’s cards. Each card can have different settings based on your usage.
The Control Preferences menu is where you can determine where your card can be used and if you want to set spending limits either for transaction amounts or monthly spending thresholds.
Locations has a setting option to essentially link your card location with your phone’s location. If your card is used at a merchant that is not in the same location as where your phone’s location is pinged, the transaction will be denied. You can also set your region or international locations where you want to allow your card to be used. This is a good option to use along with travel notifications when you are using your card on vacation, away from your home location area. Travel notifications are also available to set up in the mobile app.
Merchant and Transaction Types is where you can choose from all different categories, like gas stations, grocery stores, ATM, eCommerce, etc. and allow or deny use at these various points of sale.
Spend Limits allows you to set caps on transaction totals either per transaction or per month. This is a great way to keep yourself accountable to your personal budgeting goals.
Alert Preferences is where you can set up to get those real-time push notifications when your card is authorized or denied for a purchase.
With each card, you’ll see a toggle button that can turn your card on/off. In the event your card is lost or stolen, you can instantly turn your card off and all transaction attempts will be denied. Giving you peace of mind until you either find your card or get a replacement.
Do you want to know when your payroll is directly deposited? What about a text that your checking balance has dipped below your comfort level? Or you have a loan payment due soon? Meet eAlerts. There are several different scenarios that you can customize for either an email, text message, or both to be sent out based on your settings.
This is a great option to ensure that car payments aren’t forgotten or avoid that embarrassment at check out if your card is denied due to an insufficient checking balance.
Other Convenience Options
The main menu in your mobile app is a long, awesome list that houses pretty much everything you’ll need to manage your account. Take some time to look at it and take advantage of all we have to help maximize your membership.
Incoming Loan Payment - This allows you to set up recurring or one-time payments to your loan from another financial institution.
eStatements - Sign up for paperless, secure eStatements here. Your credit card billing statement will be available here as well.
Link Memberships - Link multiple Genisys accounts that you have under a single sign on for easy money transfers and viewing.
Conducting your credit union business on the mobile app is the ultimate in convenience. If your bank or credit union doesn’t have all these services available, we would love to have you here at Genisys! These features help keep you in control of your account and money. We have a few helpful videos on setting up Card Controls and eAlerts in the eServices sections of www.genisyscu.org. If you have other questions please reach out to us via chat, phone, or stop by your local branch.
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